Privacy Policy
Your privacy matters. Here's how we protect it.
Last updated: August 21, 2026
Introduction
At Brikoula, our mission is to make it easy for users to find and provide local services through our website and mobile application. We work to create a reliable, transparent and secure environment built on trust between users.
Protecting your personal data is at the heart of our commitments. We handle your information with the highest level of confidentiality and security.
We strictly comply with Algerian Law No. 18-07 of 10 June 2018 on the protection of natural persons in the processing of personal data, as amended and supplemented, as well as the guidelines of the National Authority for the Protection of Personal Data (ANPDP).
The purpose of this Policy is to explain clearly:
How your data is collected
How it is used
How it is protected
How long it is kept
What your rights are
How to contact us
By using the Brikoula platform, you accept the practices described in this Policy.
1.Data controller
The controller of personal data is:
Brikoula
DZ CODERS / legal entity
Khenchela, Algeria
[contact@dz-coders.dz](mailto:contact@dz-coders.dz)
The data controller determines the purposes and means of processing the personal data collected through the Brikoula website and mobile application.
2. Data we collect
When you use the Brikoula platform, we may collect the following categories of data:
2.1 Identification and account data
First and last name
Username
Phone number
Email address
Profile photo
Account information and preferences
Information voluntarily added to your profile
2.2 User-generated content
Brikoula allows users to publish and exchange content. Depending on the features used, we may collect:
Brikoula requests and service-related posts
Business/store information and business pins
Property listings
Tourism-related information
Lost and found posts
Descriptions and other text submitted by users
Photos and other images uploaded by users
Reviews and ratings
Messages exchanged through the built-in chat system
This content may be displayed to other users where necessary for the operation of Brikoula and according to the visibility settings and functionality of the relevant feature.
2.3 Usage and account activity data
We may collect:
User profile information
History of requests and services
Interactions with Brikoula features
Reviews and ratings
Information relating to posts, pins, stores and listings created by the user
Messages exchanged through the built-in chat system
Information concerning the user's use of Brikoula features
2.4 Payment and purchase data
Brikoula offers digital purchases and subscriptions, including Brikoula Coins and Pro/Premium features.
We may collect:
Purchase history
Transaction identifiers
Product or subscription purchased
Purchase amount and currency
Purchase date and status
Information necessary to verify and manage purchases
Subscription status and renewal information where applicable
When purchases are made through Apple In-App Purchase, payment card or other payment credentials are processed by Apple and are not stored by Brikoula. Brikoula receives information necessary to verify and provide the purchased digital product or service, such as the transaction identifier, product identifier and purchase status.
Brikoula Coins are digital credits used within Brikoula, including to:
Contact another user
Display a business pin
Access or use certain Brikoula features
Pro and Premium provide additional functionality within Brikoula. Premium may be offered as a recurring subscription but users must explicitly request or consent to the renewal of the subscription.
2.5 Location data
Depending on the permissions granted by the user and the features used, we may collect:
Precise or approximate location
Location information used to display nearby services, requests, businesses and other relevant map content
Location may be used while the application is open and in use.
Brikoula does not intentionally collect continuous background location when the application is closed unless a specific feature requiring such access is introduced and the user has provided the required permission.
You can deny or withdraw location access through your device settings. This may limit certain Brikoula features.
2.6 Technical and diagnostic data
We may collect technical information necessary to operate, secure and improve the platform, such as:
Device and application information
Operating system information
IP address where applicable
Technical identifiers
Connection information
Crash and diagnostic information
Security and access logs
Performance information
3. How we collect data
Data may be collected:
Directly from information you provide when creating or using your account
When you publish content, listings, pins, reviews or other information
When you communicate with other users through Brikoula
When you use location-based features and grant the required device permissions
Automatically through technical operation of the application and website
Through payment and transaction systems used to process purchases
Through technical, hosting, security, analytics or other service providers used to operate Brikoula, where applicable
4. Purposes of processing
Data is processed for the following purposes:
Creating and managing user accounts
Authenticating users
Connecting service providers and requesters
Displaying services, requests, businesses and other relevant content
Displaying nearby services and requests
Providing map and location-based features
Providing messaging and communication features
Hosting and displaying user-generated content
Managing reviews and ratings
Managing stores, business pins, properties, tourism information and lost and found content
Processing and verifying purchases and subscriptions
Managing Brikoula Coins
Providing Pro and Premium functionality
Managing subscription status
Providing customer support
Detecting and preventing fraud, abuse and unauthorized activity
Protecting the security of users and the platform
Monitoring and improving the performance and reliability of the application
Understanding how users interact with Brikoula and evaluating the effectiveness of existing features
Planning and improving future features and services
Complying with legal and regulatory obligations
5. Legal basis for processing
Processing is based on:
The user's consent where consent is required
The performance of the platform's terms of use and provision of requested services
Compliance with legal obligations
Brikoula's legitimate interest in ensuring the security, reliability and proper functioning of the service, while respecting users' rights and freedoms
Where processing is based on consent, the user may withdraw consent at any time, subject to legal or technical limitations and the continued ability to provide features that require the relevant data.
6. Geolocation and map
Location information is used to provide Brikoula's location-based functionality, including:
Displaying nearby services and requests
Helping users discover nearby businesses and other map content
Improving the relevance of location-based results
Supporting features that depend on geographical proximity
Location permissions are controlled through the user's device.
You can deny or withdraw location access in your device settings. Certain features may not function correctly without location access.
7. User-generated content and communication
Brikoula is a platform that allows users to create, publish, discover and interact with user-generated content.
This may include:
Service requests
Business and store information
Business pins
Property listings
Tourism and location-related content
Lost and found posts
Reviews and ratings
Photos
Messages and other content submitted by users
Content may be visible to other users where necessary for the relevant Brikoula feature.
Messages exchanged through Brikoula's chat system may be processed and stored to provide the messaging service, maintain security, prevent abuse and resolve disputes or support requests.
Users are responsible for the content they publish and must comply with Brikoula's Terms of Use and applicable laws.
8. Sharing of data
We may share personal data in the following circumstances:
8.1 With other Brikoula users
Certain information is shared with other users as part of the normal operation of Brikoula, including information contained in:
Public or shared profiles
Service requests
Business/store pins
Property listings
Lost and found posts
Reviews and ratings
Photos
Other user-generated content
The amount of information visible to other users depends on the relevant Brikoula feature.
8.2 With service providers
We may share information with service providers that help us operate Brikoula, including providers involved in:
Hosting and infrastructure
Database and technical services
Security
Maintenance
Analytics
Customer support
Payment and purchase verification
Subscription management
Other technical services necessary to provide Brikoula
These providers may process personal data only as necessary to provide services to Brikoula and are required to maintain appropriate confidentiality and security protections.
Where Brikoula shares personal data with a third-party provider, Brikoula requires the provider to provide an appropriate level of protection for the personal data consistent with this Privacy Policy and applicable legal requirements.
8.3 Legal requirements
Data may be disclosed to competent authorities where required by applicable law, court order or other legally valid request.
9. Apple In-App Purchases
Brikoula may offer digital purchases through Apple In-App Purchase on iOS.
These purchases may include:
Brikoula Coins
Pro upgrades
Premium subscriptions
Other digital features or functionality offered within Brikoula
Apple processes payments for purchases made through Apple's In-App Purchase system. Brikoula does not receive or store the user's full payment card number from Apple.
Brikoula may receive transaction and purchase information necessary to verify the purchase and provide the corresponding Coins, subscription or digital functionality.
Purchase and subscription information may be retained for transaction verification, account management, customer support, fraud prevention, accounting and legal compliance.
10. Data transfers
Brikoula stores personal data exclusively in Algeria where technically and legally applicable.
If Brikoula begins using a service provider that processes personal data outside Algeria, the applicable transfer will be handled in accordance with Algerian data protection requirements and the necessary legal safeguards. This Privacy Policy will be updated where required.
11. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Generally:
Account data: for as long as the account remains active and for a reasonable period necessary to handle account closure and legal obligations
User-generated content: while the content is published or for as long as necessary for the relevant service, subject to deletion requests and legal obligations
Messages: for as long as reasonably necessary to provide the messaging service, maintain security, prevent abuse and handle disputes or support requests
Purchase and transaction records: for the period required for transaction verification, accounting, fraud prevention and applicable legal obligations
Subscription information: for as long as necessary to manage the subscription and associated legal and accounting requirements
Security and technical logs: for as long as reasonably necessary for security, troubleshooting and legal purposes
Reviews and public profiles: while the account or relevant content remains active, subject to applicable deletion rules
Data may be archived or retained for longer where required by law, to establish or defend legal claims, prevent fraud or maintain platform security.
12. Data security
Brikoula implements appropriate technical and organizational measures to protect personal data, including:
Access controls
Encryption of communications
Access logging
Server protection
Restricted internal access
Authentication and authorization controls
Security monitoring
Measures designed to prevent unauthorized access, alteration, disclosure or destruction of personal data
Anyone with authorized access to personal data is subject to confidentiality obligations.
However, no method of transmission or storage can be guaranteed to be completely secure.
13. Analytics and product improvement
Brikoula may use usage and technical data to understand how users interact with the application, evaluate the effectiveness of existing features, identify technical problems, improve performance and plan or develop new features.
Brikoula does not use this information to track users across unrelated third-party apps or websites for targeted advertising.
Where third-party analytics or diagnostic services are used, their collection and processing will be reflected in Brikoula's App Store privacy disclosures as required.
14. Advertising and marketing
Brikoula does not sell users' personal data to data brokers.
Brikoula does not use personal data for cross-app or cross-website tracking for targeted advertising.
If Brikoula introduces advertising or marketing practices that require additional data processing, this Privacy Policy and the relevant App Store privacy disclosures will be updated before or when those practices are introduced, as required by applicable law.
15. Your rights
In accordance with applicable Algerian data protection law, users may have the following rights:
Right to information
Right of access to their personal data
Right to rectification
Right to erasure where legally applicable
Right to object on legitimate grounds
Right to withdraw consent where processing is based on consent
Right to request information concerning the processing of their personal data
Users may contact Brikoula to exercise their rights.
Requests can be sent to:
[contact@dz-coders.dz](mailto:contact@dz-coders.dz)
We may need to verify the identity of the requester before processing a request.
A response will be provided within the applicable legal time limits.
16. Account deletion and data deletion
Users may request deletion of their Brikoula account and associated personal data by contacting:
[contact@dz-coders.dz](mailto:contact@dz-coders.dz)
Where the application provides an account deletion feature, users may also initiate deletion directly through the application.
Upon a valid deletion request, Brikoula will delete or anonymize personal data that is no longer necessary, subject to information that must be retained for legal, security, fraud prevention, dispute resolution, accounting or other legitimate purposes.
Deleting an account does not necessarily result in immediate deletion of all transaction, security or legally required records.
17. Minors
Brikoula is not designed as a children's application.
Users under 13 years of age do not have access to Brikoula's social networking and user-interaction features where age restrictions apply.
Brikoula may use the user's declared age or another applicable age-category mechanism to determine whether age-restricted social functionality should be available.
Where Brikoula becomes aware that personal data has been collected from a child in circumstances where such collection is not permitted, appropriate measures will be taken to delete the data or restrict the relevant functionality, subject to applicable legal requirements.
18. Changes to this Privacy Policy
Brikoula may update this Privacy Policy from time to time to reflect changes to:
Brikoula's features
Data processing practices
Payment and subscription functionality
Third-party service providers
Legal or regulatory requirements
Users will be informed of material changes through appropriate means.
The latest version will always be made available through Brikoula's website and application.
19. Contact
For any question concerning personal data or this Privacy Policy:
Email: [contact@dz-coders.dz](mailto:contact@dz-coders.dz)
Address: Khenchela, Algeria
For requests concerning access, rectification, deletion, objection or withdrawal of consent, please use the same contact information.
This Privacy Policy applies to the Brikoula website and mobile applications.